Sensus Navigation Problems

[V60Powerrr]

Hello, so today we made a trip from Leeds to Reading, a distance of around 220 miles. We put our destination into the sat nav and were on our way.

Approximatley halfway through our journey we pulled into a service station and as we were once leaving again the sat nav began recalculating and then failed to recognise our position and showed us on the A5 when infact we were on the M1.

After failing to find an option to re-calibrate or synchronise the GPS we again pulled into the services but this time switched the car off completely and left it for 10 minutes. Shortly after switching back on the Sat nav showed us in the middle of nowhere but then suddenly picked up our location and showed us again in the services.

Allowed time after exiting the services to set the sat nav again and we were fine for the next hour or so until we turned off the M25 and onto the M4, going through the junction passing under another carriageway the nav again became confused and attempted to recalculate however it failed and again showed us travelling in the completely wrong direction and with no deviation. It seems it had failed to recognise our position or had not realised we had joined the route (as it would show the dotted line in the direction of the start of the route)

Was just looking for some advice or anyone who may have had any experience with their nav like this.

Thanks in advance
P.S. I apologise if this is in the wrong section but I couldnt find anywhere else to put it and I assume these cars are the ones most likely to have the nav in them.

[Considered1]

Sounds like your maps need an update, what version are you on. Someone will hopefully confirm the latest version, I'm lazy haven't updated mine but it's in for a service soon and if they don't do it then I'll prob update online.

[V60Powerrr]

Originally Posted by Considered1

Sounds like your maps need an update, what version are you on. Someone will hopefully confirm the latest version, I'm lazy haven't updated mine but it's in for a service soon and if they don't do it then I'll prob update online.

Im unsure of the version and cannot get to the car to check right now however I had the same thought that it may just need an update.

Originally Posted by Clan

Most likely your GPS aerial in the fin on the roof is faulty . See your dealer ..

If this is the case, the car is still under Warranty so Im assuming the replacement/repair will be covered by this. We will be going to see the dealer as soon as we return to Leeds. Rather worrying in my opinion that this has happened but I havent heard of it from anyone else so for now I'll assume we got slightly unlucky.

Thanks for the replies, I will update on this thread the result from the dealer just incase anyone else has the same issue in the future.

[uniqueue]

Originally Posted by V60Powerrr

Im unsure of the version and cannot get to the car to check right now however I had the same thought that it may just need an update.



If this is the case, the car is still under Warranty so Im assuming the replacement/repair will be covered by this. We will be going to see the dealer as soon as we return to Leeds. Rather worrying in my opinion that this has happened but I havent heard of it from anyone else so for now I'll assume we got slightly unlucky.

Thanks for the replies, I will update on this thread the result from the dealer just incase anyone else has the same issue in the future.

Mine decided to move to Belgium
replacement shark fin required (in fact two - the first replacement was also faulty)

[V60Powerrr]

Originally Posted by uniqueue

Mine decided to move to Belgium
replacement shark fin required (in fact two - the first replacement was also faulty)

I shall assume the same story with ours then. When did you have the fin replaced? And also have you had any further issues since?
Personally we're not too fussed though, as long as the replacement is free and it does't happen again.

[uniqueue]

car was about 9 months old when I took delivery -2014 xc60 so about 2 yrs ago - ex volvo car .
Sat nav was u\s when I collected car but no issues with having the replacement fin fitted (once the dealer had found one that worked!!) and has been fine since.

[V60Powerrr]

So here is an update on this situation:
Had the car into the dealership for this and also the 12Vs in the car not working (fuse replacement fixed this) and the dealer said the issue was just software, which they updated. So far haven't had any issues since but will monitor and update if necessary

[cosssmyn]

Well .. Good news, I also had problems with updating Navi, that was with me so that it always showed me "Navigation Starts" but it did not work ... so I then have someone from another USB stick 64GB ( Sandisk) get, since I first had it formatted, I then let install ex. the map of Israel on it, which had only 3GB and in 5 minutes it was installed (why that? Because the navi was completely blocked and I wanted the new one European map which did not work to delete or change it somehow and then to try again with the European map and it worked that way). then you can format the USB stick again and install the European maps on it again (I have first installed on computer and then I have copied the stick) .. in 1h 40min it was installed in my car and it went .. that motor must stay on. and what else was synonymous with me so that the dvd / usb no longer works and I have reset the manufacturer settings then it went again

[ppsky63]

I have a V40 DII 2016, perfect, but Sensus Navi is Mad! Car is in Sicily and Navi report it in Croatia!?! Possible faulty antenna?

[wimorrison]

Originally Posted by Considered1

Sounds like your maps need an update, what version are you on. Someone will hopefully confirm the latest version, I'm lazy haven't updated mine but it's in for a service soon and if they don't do it then I'll prob update online.

A map update will not change any of the functionality of the system or make the gps work, it will simply provide more accurate data to present.

It would suggest a failure of a component if it is happening all the time, if only occasionally then it could be down to location and weather attenuating the signal to a level which prevents position finding - you could even be unlucky and have hit a time when they are repositioning satellites.