Warranty, returns, legal battle... where do I go

[sam1]

Hi everyone,
For various reasons I decided to buy a 2022 Mercedes e-vito for work in Feb this year. 160 mile range, perfect for me as I rarely do more than 120 per day. Cheap overnight tariff puts cost per mile at around 3.9 pence. Which is fantastic. No tax. All costs & vat through ltd company. At the time of buying, a diesel equivalent at the same price had over 150,000 miles on (a van) so it was a no brainer for me. My wife has had a full EV XC40 for coming up to 2 years and it has been great, so I thought why not buy an electric van brilliant.
It went great for a couple of months and then I had a dreaded battery malfunction warning coupled with it not being able to shift out of park and off it went to Mercedes commercial on the back of a flat bed.
The first time in my entire life I was late to work due to a vehicle problem, and I have had many old high mileage vehicles but have always worked on them myself. I began to become annoyed.
After 2 weeks van was 'repaired' so I collected it and everything seemed well again. 2 weeks later, same message appears although I can still drive it this time. I plug in my obd reader and it thinks the van is a diesel (no use).
It does the refusing to move thing again, after leaving it all day I can then drive it once more. Hooray.
So I drive it back to Merc and say its not fixed, sort it out please this is not good enough its a 2022 van with 6,000 miles. (factory warranty until Sept. 2025 great I thought).
Its now been at mercedes for 2 MONTHS and I am getting nowhere. They either say someone is off sick/the problem is very complicated and they are getting help from merc in germany etc. But they can not give me a completion date when I will get the van back REPAIRED.
I am seriously infuriated at this point and am fully aware that plenty of you will be thinking - "you idiot, why did you do that, just stick to what you knew and keep buying old stuff you can fix". Yes, i understand. But I felt like it was time to grow up and have something less bad for the environment.
Anyway Im in a right pickle and I dont really know what to do or where to go, except citizens advice which i will try tomorrow. I asked the dealership if they want to buy the van off me but they offered a silly low price which I don't want to take.
At this stage, I want to get rid of it as I don't trust it any more. I am in a freelance profession where I can't get cover when I cant make it into work.
Very annoying.
Anyone been in a similar situation?
I don't believe I have any rights to go back to the independent dealer I bought it from as more than 30 days has passed...

[Moose Test]

You may find some of the advice and information given here by the AA to be useful and relevant, particularly in relation to remedy after certain periods of time after the initial purchase.

However, if it were me, I'd also make contact with a local solicitor to take their temperature on whether or not they think you may have a valid claim which you could reasonably pursue against the supplying dealer if needs be.

I'd also be having a word with Mercedes UK directly, in relation to both the situation with the vehicle and the performance of the repairing dealership (or indeed, lack thereof), seeing as it is still within the balance of manufacture's warranty and the failure seems to be serious, potentially terminal.

https://www.theaa.com/car-buying/legal-rights