EX30 problems ...

NigelDay · Jul 2nd, 2024, 12:47

This is not good.
https://www.autocar.co.uk/car-news/c...oftware+issues

EssexExile · Jul 2nd, 2024, 14:01

"The firm insists the EV remains on sale, with examples currently in dealer stock available..." Those in dealer stock are probably the ones returned by dissatisfied customers!

The Thong · Jul 3rd, 2024, 21:53

New cars, new teething problems. It’s like everything else, the tech needs to catch up. In the meantime, the development churns on.

TT

baggy798 · Jul 4th, 2024, 13:52

It's similar to the games industry BS, where they release a glitchy buggy game and then patch it later when players report issues. The players became the testers, so too have modern car owners.

Same with phones and websites - crap programmers everywhere.

Moose Test · Jul 4th, 2024, 14:38

Quote:

Originally Posted by baggy798

crap programmers everywhere.

As a 'veteran' of that industry, allow me to offer an alternative perspective on what you see happening. And it is happening.

Testing. Software *testing* is extremely difficult to do properly and with it, very time consuming and hence expensive. Expensive both in direct monetary terms (personnel and resources) and to the release timescales companies set.

Senior corporate management doesn't like time-consuming and doesn't like expensive - they get in the way of profits. So they work on the principle you've identified - if we can fix it in "post" after the release, then we'll do that. Always time and money to do it twice, and risk customer dissatisfaction with it.

Andymharrison · Jul 4th, 2024, 16:55

^ Exactly that, spent years running around chasing problems after some idiot decided getting it out this month was more important than p*ssing off the customer.

Cost us a lot of very valuable, multi-million valuable, customers too.

Gave it up for glass blowing, playing with fire is much less stressful.

Whippy · Jul 4th, 2024, 18:35

Quote:

Originally Posted by Andymharrison

^ Exactly that, spent years running around chasing problems after some idiot decided getting it out this month was more important than p*ssing off the customer.

Cost us a lot of very valuable, multi-million valuable, customers too.

Gave it up for glass blowing, playing with fire is much less stressful.

Calm down. You need to realise that the EX series is still in Beta.

Jul 2nd, 2024, 12:47	#1
NigelDay Premier Member Last Online: Jul 2nd, 2024 12:47 Join Date: Jul 2009 Location: Barnard Castle	EX30 problems ... This is not good. https://www.autocar.co.uk/car-news/c...oftware+issues __________________ 2015: XC60 D4 FWD SE Lux Nav 190hp manual, Osmium Grey, 17" Segin, Tempa, Winter Illumination, Security, Family, DSP, 4C, HK Sound, Subwoofer, Front Parking, Rear Camera, Dark Tinted, Power Passenger Seat, Speed and Heated Steering.

Jul 2nd, 2024, 14:01	#2
EssexExile Master Member Last Online: Yesterday 14:14 Join Date: Oct 2019 Location: Cannock	"The firm insists the EV remains on sale, with examples currently in dealer stock available..." Those in dealer stock are probably the ones returned by dissatisfied customers! __________________ Red XC60 Momentum T5, 2019

Jul 3rd, 2024, 21:53	#3
The Thong VOC Member Last Online: Yesterday 22:21 Join Date: Jun 2012 Location: The Independent Republic of Leamington Spa	New cars, new teething problems. It’s like everything else, the tech needs to catch up. In the meantime, the development churns on. TT __________________ Never underestimate the power of stupid. It’ can’t be reasoned or negotiated with and you’ll never never beat it…. Cut your losses, smile and walk away Currently Volvoless but Thong will be back

Jul 4th, 2024, 13:52	#4
baggy798 🤍💙💗 Last Online: Today 12:00 Join Date: Mar 2006 Location: Lichfield	It's similar to the games industry BS, where they release a glitchy buggy game and then patch it later when players report issues. The players became the testers, so too have modern car owners. Same with phones and websites - crap programmers everywhere. __________________ MY97 940 CD LPT Super Sports Edition 2 Turbo, Midnight Purple, 175,000 miles.

Jul 4th, 2024, 16:55	#6
Andymharrison Member Last Online: Today 11:52 Join Date: Feb 2019 Location: Town	^ Exactly that, spent years running around chasing problems after some idiot decided getting it out this month was more important than p*ssing off the customer. Cost us a lot of very valuable, multi-million valuable, customers too. Gave it up for glass blowing, playing with fire is much less stressful. __________________ 2005 XC90 D5 2009 XC70 D5

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