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MY22 V60 order errorViews : 1660 Replies : 13Users Viewing This Thread : |
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May 15th, 2022, 23:07 | #11 | |
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Last Online: Yesterday 21:29
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May 15th, 2022, 23:46 | #12 |
George
Last Online: Jul 29th, 2024 23:40
Join Date: Dec 2004
Location: London, UK
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Getting the exact spec may be problematic with a chip shortage - if the specs rely on chips.
But the wrong interior and exterior colour? Someone, somewhere, messed up big time. Perhaps a dealer salesperson entered the order wrongly. Perhaps the right car is at another dealer somewhere. Who knows. But some of this mess is certainly nothing to do with a chip shortage.
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George - - - - - - - - - - - XC70 T6 Polestar (2014 registered, MY15) |
May 16th, 2022, 17:15 | #13 |
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Last Online: Nov 27th, 2023 12:34
Join Date: Mar 2019
Location: runcmorn
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So before fireworks :
1 - Make sure it is your order reference. Compare any order numbers and suchlike. 2 - Get them to check other orders placed on the same day 3 - Accept nothing, its not what you ordered, maybe if it was one item wrongly ticked then could have wriggle room (wanted light grey, got dark grey), but a completly different colour/spec. I would put money that they transposed the order with someone elses and someone else is royally annoyed that their car turned out to be a completely lower spec on arrival. And how inconvenient it is, if you dont get what you want then when it is all finalised, order from a DIFFERENT dealer.
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2013 V60 D4 SE Lux |
May 16th, 2022, 17:38 | #14 |
George
Last Online: Jul 29th, 2024 23:40
Join Date: Dec 2004
Location: London, UK
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I can see why ordering from a different dealer may appeal. But going back to the same dealer to test the waters re an even better deal, might be worthwhile. They'll be keen to get another order for a car they don't have to sell as a demonstrator or 'almost new' and may be willing to be a bit more generous with the discounts to recognise their mess-up and keep a customer. Worth checking out, anyway, if it comes to that.
But I also suspect there is another customer somewhere with a similar issue.
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George - - - - - - - - - - - XC70 T6 Polestar (2014 registered, MY15) |
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advise, model mixup, v60 |
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