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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Windscreen ReplacementViews : 1381 Replies : 25Users Viewing This Thread : |
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Jun 27th, 2024, 20:39 | #21 | |
VOC Member
Last Online: Today 00:33
Join Date: Mar 2015
Location: Portsmouth
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Quote:
"Windscreen and glass claims If your windscreen or other glass in your car has been damaged, call our claims specialists on 0330 165 4203 (lines are open 24 hours a day, 7 days a week). If your windscreen or glass is replaced you will have to pay the excess shown in the Windscreen Cover section of your Schedule." "Section 4 Windscreen cover What’s covered If the windscreen or the glass of your car is damaged, we will pay for its replacement or repair. We will also pay for repairs to your car’s bodywork scratched by broken glass. Providing there is no other damage and no claim is made under any other section of the policy, any claim for payment for glass replacement or repair under this section will not affect your No Claims Bonus. What’s not covered We will not provide cover for the following: You will have to pay the windscreen excess as shown in your Schedule if the windscreen or glass is replaced. If the windscreen or glass is repaired, then you will not have to pay this excess. Any damage to lights or reflectors and damage caused by their breakage. Any damage deliberately caused by you or an insured person. Any liability for inherent defects in the windscreen or glass." If you go to https://volvocarsinsurance.co.uk/contact/ you can access a chat function (just tried it and the chatbot only seems to work during their office hours) or alternatively you will find both their customer service team phone number (0330 165 4202) and their office hours (Monday to Friday: 9am–5pm Bank holidays: 10am–4pm).
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Model Year 2019.5 Volvo V90 D5 Inscription Pro AWD Polestar Engineered in Denim Blue with Blond Nappa Soft Leather Perforated and Ventilated. |
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The Following User Says Thank You to JonathanD For This Useful Post: |
Jul 3rd, 2024, 19:05 | #22 |
VOC Member
Last Online: Yesterday 17:33
Join Date: Feb 2018
Location: Aston Clinton, Aylesbury
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I’ve been back to National Windscreens, they agree it is crap and have recommended it be replaced by an OEM one. Waiting to see how long it will take to get it authorised and booked in…….
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Mine: 2020 V90 T6 R Design Plus, Sensus SWMBO : 2016 V40 T3 R Design |
Jul 9th, 2024, 18:47 | #23 |
VOC Member
Last Online: Yesterday 17:33
Join Date: Feb 2018
Location: Aston Clinton, Aylesbury
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OEM screen authorised and delivered to the Branch, unfortunately I can’t get in until the 19th July. 🙄. But we’re getting there and it will be done before the summer drive to South West France.
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Mine: 2020 V90 T6 R Design Plus, Sensus SWMBO : 2016 V40 T3 R Design |
Jul 17th, 2024, 17:54 | #24 |
Volvo family member
Last Online: Jul 26th, 2024 19:24
Join Date: Apr 2021
Location: Peterborough
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3 weeks passed, and I had my appointment in Volvo.
The result of the diagnostic is: "Non Genuine windscreen fitted to the vehicle. Requires new genuine windscreen to be fitted and complete calibration for City safe to work" Awaiting an appointment with Volvo to have a genuine windscreen fitted and calibrated by VIDA. I hope it will be next week. I have a very important message for all of you who have the City Safe and Pilot Assist option in your car. --> FOR YOUR SAFETY - NEVER ALLOWED THEM TO FIT OTHER THEN GENUINE WINDSCREEN <-- Next update after 3rd windscreen will be fitted and tested
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MY20 V90 Inscription Plus D4, Mussel Blue, Tinted Windows, Towbar ---------------------------------------------------------------------------- |
Jul 19th, 2024, 16:51 | #25 |
VOC Member
Last Online: Yesterday 17:33
Join Date: Feb 2018
Location: Aston Clinton, Aylesbury
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Got mine back today with a nice new Volvo screen. All is now good.
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Mine: 2020 V90 T6 R Design Plus, Sensus SWMBO : 2016 V40 T3 R Design |
The Following User Says Thank You to Nippy For This Useful Post: |
Jul 19th, 2024, 17:14 | #26 |
Volvo family member
Last Online: Jul 26th, 2024 19:24
Join Date: Apr 2021
Location: Peterborough
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Cannot wait to get mine sorted out
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MY20 V90 Inscription Plus D4, Mussel Blue, Tinted Windows, Towbar ---------------------------------------------------------------------------- |
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